Our Accident Management service supports you 24/7, 365 days a year, whether the accident was your fault or not. Simply call our dedicated Autoserve customer line, 01522 708885, and our Accident Management partner will take care of the rest. Your vehicle will be recovered and sent to an approved garage where the damage will be assessed and repaired.

Our partner works with a nationwide network of BS-10125 approved repairers, ensuring high-quality repairs at agreed labour rates and discounted parts. All estimates are reviewed by ATA/VDA Qualified Engineers, ensuring fair and accurate damage costs. By using approved repairers, you can trust that your vehicle will be repaired efficiently with minimal downtime.

While your vehicle is being repaired, a courtesy car will be provided free of charge. Our partner will also handle communication with the relevant insurance companies, making the claims process easier for you. If the accident wasn’t your fault, they can arrange a like-for-like replacement vehicle during repairs, subject to availability, and offer free legal assistance to help you through the process.